Last Updated: 15/09/2025
Website: https://ukbuddy.co.uk
Contact Email: he***@********co.uk
1. Introduction
Welcome to UKBuddy’s Privacy Policy. This policy describes how UKBuddy (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you use our website, https://ukbuddy.co.uk (the “Site”), in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Site, you consent to the practices described in this policy.
2. Data Controller
The data controller responsible for your personal data is:
UKBuddy
[Your Company Address, if registered. If not, you can use a postal address for correspondence.
Email: he***@********co.uk
3. Information We Collect
We may collect and process the following data:
Personal Data You Provide: This includes information you provide when contacting us (e.g., name, email address, phone number), creating an account, subscribing to a newsletter, or posting on our forums. This includes
["Contact Us", "Registration", "Newsletter Sign-up"].Automatically Collected Technical Data: When you visit our Site, we automatically collect your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform. We also collect information about your visit, including the full URL clickstream to, through, and from our Site, pages you viewed, and page response times.
Cookies: Our Site uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our Site. For detailed information on the cookies we use and their purposes, please see our Cookie Policy
4. How We Use Your Information (Legal Basis)
We use your information based on the following legal grounds:
Consent: Where you have given clear consent for a specific purpose (e.g., sending you marketing emails). You can withdraw consent at any time.
Contractual Necessity: To perform a contract with you (e.g., providing services you request).
Legitimate Interests: For our legitimate business interests, provided your fundamental rights do not override those interests (e.g., analysing website use to improve our services, for administrative purposes).
Legal Obligation: To comply with a legal or regulatory obligation.
| Purpose/Activity | Type of Data | Lawful Basis for Processing |
|---|---|---|
| To respond to your enquiries | Identity, Contact | Legitimate Interests |
| To register you as a new user | Identity, Contact | Performance of a Contract |
| To manage our relationship with you | Identity, Contact, Profile, Marketing | Performance of a Contract, Legal Obligation |
| To administer and protect our business | Identity, Contact, Technical | Legitimate Interests, Legal Obligation |
| To deliver relevant website content | Identity, Contact, Usage, Technical | Legitimate Interests |
| To use data analytics to improve our Site | Technical, Usage | Legitimate Interests |
| To send marketing communications | Identity, Contact, Marketing | Consent |
5. How We Share Your Information
We will never sell your personal data. We may share it with:
Service Providers: Trusted third parties who provide services on our behalf (e.g., cloud hosting, email delivery, analytics, payment processing). These providers are contractually obligated to handle your data securely and only in accordance with our instructions.
Legal Requirements: If required to do so by law, or to protect our rights, property, or safety, or that of our users or others.
6. International Transfers
We primarily store and process data within the UK and European Economic Area (EEA). If we transfer data outside the UK/EEA, we will ensure adequate protection is in place through mechanisms like the UK International Data Transfer Agreement or Standard Contractual Clauses.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those who have a genuine business need.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Our retention periods are [Specify retention periods "Contact form submissions are kept for 24 months", "Newsletter data is kept until you unsubscribe"].
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your personal data (the “right to be forgotten”).
Restrict processing of your personal data.
Data portability – to receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests.
Withdraw consent at any time, where we rely on consent to process your data.
To exercise any of these rights, please contact us at he***@********co.uk. We will respond within one month.
You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO) (www.ico.org.uk).
10. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
